Privacy Statement

 

The Brookvale Hotel is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the The Brookvale Hotel website and governs data collection and usage. By using The Brookvale Hotel website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

The Brookvale Hotel collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. The Brookvale Hotel also collects anonymous demographic information, which is not unique to you, such as your ZIP/Post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by The Brookvale Hotel. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by The Brookvale Hotel for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Brookvale Hotel website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through The Brookvale Hotel public message boards, this information may be collected and used by others. Note: The Brookvale Hotel does not read any of your private online communications.

The Brookvale Hotel encourages you to review the privacy statements of websites you choose to link to from The Brookvale Hotel so that you can understand how those websites collect, use and share your information. The Brookvale Hotel is not responsible for the privacy statements or other content on websites outside of the The Brookvale Hotel and The Brookvale Hotel family of websites.

 

Use of your Personal Information

The Brookvale Hotel collects and uses your personal information to operate The Brookvale Hotel website and deliver the services you have requested. The Brookvale Hotel also uses your personally identifiable information to inform you of other products or services available from The Brookvale Hotel and its affiliates. The Brookvale Hotel may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Brookvale Hotel does not sell, rent or lease its customer lists to third parties. The Brookvale Hotel may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, The Brookvale Hotel may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Brookvale Hotel, and they are required to maintain the confidentiality of your information.

The Brookvale Hotel does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The Brookvale Hotel keeps track of the websites and pages our customers visit within The Brookvale Hotel, in order to determine what The Brookvale Hotel services are the most popular. This data is used to deliver customised content and advertising within The Brookvale Hotel to customers whose behaviour indicates that they are interested in a particular subject area.

The Brookvale Hotel website will not disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Brookvale Hotel or the site; (b) protect and defend the rights or property of The Brookvale Hotel; and, (c) act under exigent circumstances to protect the personal safety of users of The Brookvale Hotel, or the public.

 

Use of Cookies

The Brookvale Hotel website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise The Brookvale Hotel pages, or register with The Brookvale Hotel site or services, a cookie helps The Brookvale Hotel to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the The Brookvale Hotel website, the information you previously provided can be retrieved, so you can easily use the The Brookvale Hotel features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the The Brookvale Hotel services or websites you visit.

 

Security of your Personal Information

The Brookvale Hotel secures your personal information from unauthorised access, use or disclosure. The Brookvale Hotel secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

 

Changes to this Statement

The Brookvale Hotel will occasionally update this Statement of Privacy to reflect company and customer feedback. The Brookvale Hotel encourages you to periodically review this Statement to be informed of how The Brookvale Hotel is protecting your information.

 

Contact Information

The Brookvale Hotel welcomes your comments regarding this Statement of Privacy. If you believe that The Brookvale Hotel has not adhered to this Statement, please contact

 

The Brookvale Hotel at manager@brookvalehotel.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

 

DINING

Opening Hours

 
Lunch Dinner



Tuesday - Sunday
Noon - 2.30pm

Sunday & Monday
5.30pm - 8.30pm

Tuesday - Thursday
5.30pm - 9.00pm

Friday & Saturday
5.30pm - 9.30pm
 



FUNCTIONS

Multiple function spaces available, including a private outdoor courtyard with fully enclosable roof and heating.
We cater for all events from corporate to social gatherings, engagements, birthdays, christenings and sporting club functions.
Contact us for more information.

functionpackage

WHAT'S ON

Conditions apply.
Contact us for more information.

 

EVENTS

 

BOTTLESHOP

Great value, friendly service and an accessible location

OPENING HOURS

Monday Tuesday - Saturday Sunday
10am - 11pm 10am - 12am 10am - 10pm

 

 

 

BOOKING FORM

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Extra Details







MANAGEMENT USE ONLY





CONTACT US

Contact Information

The Brookvale Hotel

511 - 513 Pittwater Road, Brookvale NSW 2100

Email: manager@brookvalehotel.com.au

Phone: (02) 9905 0217

Fax: (02) 9905 7210

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